Thanks for the great review, DB7477! We definitely strive to provide positive experiences for our members and we’re glad to hear we met your expectations. And Neha at the branch in downtown Seattle was a pleasure to meet and help me set everything up! Thank you, BECU! Just because it’s a credit union doesn’t mean BECU is unlike banking with any other established banking institution, and they make the use of their app and website VERY user friendly, which is appreciated! You have a very pleased new customer. I will refinance my loan soon and hope to transfer it to BECU if the rate is the lowest, but in the meantime, I’m transferring my accounts to BECU. The problem with that credit union is that it has no branches or ATMs in my city! The app is so rudimentary that it’s very difficult to use. Because I’d wanted to get rid of my regular bank, I opened a checking and savings account with the credit union that I received my car loan from. Unfortunately, it wasn’t with BECU, who’s rate was slightly higher. I received my auto loan through a credit union. Seriously a positive experience all around. I needed to change banks and couldn’t feel better about my decision to go with BECU. And to top it off, the online banking is so easy. This was all comforting for me as I switch over after years with another company. I even emailed with a question when I went in to move my other accounts over and heard back within an hour. It’s so important to feel like you have a relationship with your bank professionals. They’re professional, patient, have the most knowledge about small business, we’re thorough, and most of all friendly. When I went in to my local branch to open my account I had the nicest people helping me get set up. BECU doesn’t have a minimum balance required. But the new $2,000 minimum in checking was too high to maintain since Covid. I want to keep the business open for now even though I’m not doing much with it because small projects still come up. I opened an account for my business with BECU when my bank changed their policy after having my account for over 25 years.
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